In a time and era where Hey Siri, Ok Google and Alexa have become part of our everyday lives, always at our
beck and command, Conversational AI or Intelligent Virtual Assistants are now fast transforming the business
world by enabling automation and driving productivity.
OptiTalk, the Conversational AI bots or Intelligent Virtual Assistants designed & programmed by Zietra, helps
businesses in various areas including Cognitive Customer Support, Query Handling, Issue Resolution,
Shopping Assistance, HR Interviewing and more. The capabilities & usage of virtual assistants are expanding
rapidly, paving the way for automation and optimization.
OptiTalk is a software agent / bot that can perform tasks or services based on commands or questions. These Intelligent Virtual Assistants (IVA) or Intelligent Personal Assistants (IPA) can be programmed to efficiently handle all primary communication, queries or problem resolutions.
OptiTalk can interpret human speech / text message and respond via synthesized voices / chat response messages. With in-built features such as Machine Learning, Natural Language Processing & Deep Learning, our bots get better with time and are able to analyze, predict and go a step further in providing virtual assistance akin to human response, and in real-time.
OptiTalk Virtual Assistants help to save time by automation of routine / repetitive tasks; also resulting in a
significant decrease in human resource costs. The key benefits include:
To get your OptiTalk tool or to know more on how Zietra can help with customized AI
solutions for your business, get in touch with us.
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